Performance Monitoring
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Checking and assessing the effort and standard that is being achieved in doing work.
Performing monitoring should be ongoing throughout the years. It should be a normal part of every day experiment with employees checking to see how they are going and making adjustment to what they are doing as they go.
Performance Gap
Diff between required work performance and actual work performance
The performance discussion process
1. outline the problem descriptively without value judgment.
2. Listen and be sympathetic
3. Restate the staff members explanation in your own work
4. Agree on the source of the problem
5. Involve the staff member in the search for a answer
6...