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q Microsoft controls the current software market and has a de facto monopoly on the desktop. ...
q Microsoft has earned a reputation for selling unreliable products, thrown together from third-party technology. Windows is a technically inferior operating system with a seriously flawed architecture, a weak security model and sloppy code, while other Microsoft applications are equally kludgey.
q New Microsoft products offer no essential improvements over previous or competing products, and their Return On Investment is between small and zero, in spite of Microsofts boasts about being innovative and customer-driven.
q Instead of making better software, Microsoft has focused on using brilliant but doubtful marketing tactics to force their products upon the user community in order to establish and maintain their monopoly. ... We see this curious effect throughout the entire software market: as soon as Microsoft targets a certain part of the market, something happens to the competing market leaders.
Approximate Word count = 738
Approximate Pages = 3
(250 words per page double spaced)
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