E Etiquette
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In today's technology dominated workplace, it can be useful to take a step back and evaluate how the increased use of technology has impacted those that use them, particularly if these technologies have resulted in increased workplace stress. An article written by Jan McDaniel assesses the use of e-mail among businesspeople, and outlines potential e-mail faux pas common in today's business culture. McDaniel illustrates the need for e-etiquette among e-mail users in order to avoid misinterpretations, miscommunications, and outright frustration between e-mail senders and recipients. Overwhelming volumes of e-mails can be an extremely stressful factor for a busy businessperson to deal with. In order to minimize workplace stress and frustration, McDaniel sets guidelines and good rules of thumb when sending e-mails. These guidelines can help make e-mails more effective and more productive in today's business environment.
This article starts by referencing a manual on etiquette written by Emily Post in 1945. McDaniel suggests that while this manual is obviously outdated by today's technologically advanced standards, some of the intent behind this material still applies today. It has become increasingly important to be clear, concise, and considerate when compiling e-mails intended for professional recipients. "While e-mail is easy to use," cautions journalist and teacher Lawrence Jeziak, "it increases the competition for an individual's attention...