management
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1. Assertiveness is the ability to express opinions, thoughts and wishes in a clear, direct way, even under fear of rejection or disagreement. My score on the assertiveness test was a 53 indicating that I am slightly more assertive but tend to take the middle road in most of my day-to-day situations. I thought that my score was a little lower than I had expected. However, I did find myself saying sometimes to a lot of questions, otherwise I felt I was at one extreme or the other in terms of frequency. I think in most of my day-to-day interactions I am strong at voicing my opinions and sticking up for myself. The area that I do hesitate in the most is confrontation. I usually try to avoid confrontation all-together do to past experiences. I find it difficult to confront people without causing another argument or getting emotional. I think I could improve this by using a more effective communication style such as using "I" statements...