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The Perfect Pizzeria franchise in Southville faces with fluctuating costs and profits calculated according to the percentage of food unsold or damaged in any way. The organizational goal is to keep this percentage low. However, there is no sustainable success of the operation manager in working with and through employees, other managers and resources to accomplish the goal. There are two closely related problems: - The operation manager does not have or apply human skills to the process of management, which is crucial at all management levels. - One of the main managerial functions, which is motivating subordinates, is not carried out by the operation manager. Discussion of why these are the problems: There are several reasons why there are human skills and motivation problems in Perfect Pizzeria: 1. The manager does not try to understand why people behave as they do and what motivates them.
Approximate Word count = 531 Approximate Pages = 2.1 (250 words per page double spaced)
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