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The culture of an organisation is an amalgamation of the values and beliefs of the people in an organisation. ... It is usually set by management whose decisions on policy usually set up the culture of the organisation. The organisational culture usually has values and beliefs that support the organisational goals.
The culture of the organisation, if it is positive and helpful can help to motivate staff or at least prevent them from becoming dissatisfied. ... If the climate does not satisfy the needs of staff, then it will probably become a demotivator, - that is that it would cause dissatisfaction and so people would become less inclined to want to work towards the organisational goals. An organisations culture needs to be managed in order to maintain a positive culture to ensure that it is maintained.
This paper will discuss the cultures of airlines such as Southwest Airlines and Lockheed and will show the link between organisational culture and organisational performance in the aviation industry.
Jones, George & Hill (2000) define organisational culture as "the set of values, norms, standards of behaviour, and common expectations that control the ways in which individuals and groups in an organisation interact with each other and work to achieve organisational goals (p. ...
Deal & Kennedy (1982) states that "a strong culture is a powerful lever in guiding behaviour" (p. ... This causal link between culture and performance is strongly asserted by the objective school. ... Kelleher, who was diagnosed with prostate cancer in the summer of 1999, has been the CEO and primary tone setter for Southwest Airlines organisational culture since the airline began in 1966.
Approximate Word count = 1221
Approximate Pages = 4.9
(250 words per page double spaced)
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