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ABSTRACT
Organisations spend large chunks of their IT budget in implementing solutions to automate their business processes. To some extent, they get some benefits but when they extend their business to other organisations or consumers to form strategic relationships, they face lot of integration problems, which proves to be a major hindrance towards a successful eBusiness. The objective of this research paper is to justify whether People, Processes, Data and Application are really major factors, which retards the growth of eBusiness, and if so, what are the possible solutions to overcome these kinds of limitations. ... Integration is the true key to convert this vision into reality. ... com)
To facilitate the growth of eBusiness, companies are deploying numerous technologies and solutions. However, these initiatives are somewhat retarded due to lack of integration in regard to different business processes, multiple data formats, multidimensional applications and last but not the least heterogeneous human resources involved in the whole process.
This research paper discusses about eBusiness, different models of eBusiness and the products & services they offer. It also discusses about various aspects of integration issues and the available solutions to overcome these limitations and investigates the latest technologies, concepts and software’s available in the market to minimize the effect of these kinds of limitations. ...
However, as per Turban et al (2002), eBusiness carries a broader definition, not just the buying and selling of goods and services, but servicing customers, collaborating with business partners, and conducting electronic transactions within an organisation.
Wigand (2001) explains eCommerce becomes eBusiness when business strategies, internal activities, and corporate practices are taken into consideration while making business processes that an individual company must undertake to participate in eCommerce. An eBusiness is one which is implementing, fundamentally reworked business processes internally and externally to take advantage of information to compete in the distal market space.
He further explains that eBusiness is not necessarily about re-inventing business, although in some cases it could be. ...
eBusiness can be categorized on the basis of the nature of the parties involved in doing business electronically. ... 0 eBUSINESS INTEGRATION ISSUES
Faragher (2001) states, “Organisations are under greater pressure than ever to streamline the integration of the disparate systems that make up their internal and external networks”.
Due to financial difficulties as a result of recession in global economy and a raft of acquisitions and new technology developments, the integration landscape is extremely important for organisations that have tried to implement solutions for maintaining strategic alliances with their trading partners and customers to get maximum return on their investments. ... 1 People Integration
According to Cohen (2002), the major reason for the failure of companies initiatives to implement changes in the business processes is “the lack of understanding of the reason for change and failure to identify the problems” by the employees. ... (2000) has published a report on “eBusiness portals and Integration”, which says that no business can be done alone with machines. ... He points out that lack of planning about integration of technology and human resources in the organization leads to confusion, mistakes, loss of company resources, and loss of marketing/sales potential.
Without the support of management and systematic planning before integration, workforce diversity may clash with technology innovations and thereby remain as an organizations unfulfilled dream. ... 2 Process Integration
Organisations desire to get edge over competition and the increasing demands on quality and effectiveness has led to the complex business processes. Business process integration helps to analyse, simulate and optimise processes in order to maximum benefits. Process Integration means design, operation and management of industrial processes with system-oriented models and methods.
Yee (2002) defines Business process integration as “BPI is actually about defining, enabling and managing the exchange of enterprise information through the semantics of a business process view”. ...
According to Caldow (2001), process integration issues arise when “Cross boundary operations, organizational structures, and information technology systems are not integrated”. Also different technology platforms with ‘databases and applications’ or lack of ‘integration technology infrastructure’ can prove to be the major obstacles for the integration.
Approximate Word count = 3317
Approximate Pages = 13.3
(250 words per page double spaced)
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