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...This is a terrific series for your Fundamentals, Communications, Psych, and Leadership instructors! The programs present specific techniques and concrete skills that lead to effective communication. Both students and professionals will easily see how valuable these techniques can be - not just in clinical settings, but in all their interactions and relationships. Also, an Instructors’ Guide is provided to those who purchase any program in the series. It contains Discussion Questions, Practice Exercises, and Quizzes - and can save you hours of class preparation time! This series is available on video or our new "Class on a Disc" CD format with objectives, discussion questions and a self-grading post test. Here is the description of each segment: 684.1 Basic Components, Helper Qualities, and Attending Skills - Illustrates importance of body position, eye contact, and active listening. Highlights importance of warmth, openness, empathy and respect in communication. 1 CE 684.2 Opening, Questioning and Use of Silence - Illustrates common pitfalls in questioning and gives examples of “helpful” questions. Highlights therapeutic ways of handling silence and reviews techniques for handling an interview initiated by the client or the professional. 1 CE 684.3 Responding and Closing - Illustrates effective communication techniques including selective responding, focusing, paraphrasing, reflection of feelings and summarizing. Examines problems caused by distortion and describes ways to close a helping interview. 1 CE Each section is worth 1 (One) Continuing Education Unit.
Approximate Word count = 887
Approximate Pages = 3.5
(250 words per page double spaced)
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