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Introduction
Quality awards were created on the basis of an assessment of the applicants performance against certain criteria. Some awards measure the result of quality activities (such as customer satisfaction), some assess the effort involved in ensuring consistency of output and others assess conformity of output to customer requirements. ... As well as those describing themselves as quality awards, there are other similar awards for customer satisfaction and best practice. ... Provide government at all levels the opportunity to showcase their outstanding programs
Award Types
1. ... The Intergovernmental Award recognizes the growing number of partnerships between units or levels of government. The International award honors government programs, which have an expressed mandate for international activity. All awards honor programs, which demonstrate:
Significant improvement in productivity or services
Increased quality of life for Americans
More cost-effective government programs or services
2. ... The Interagency/Intergovernmental Award honors partnerships between government agencies or between different levels of government. The Public/Private Partnership Award was added in 2002 highlighting the creative combinations of public and private sector capabilities. This award recognizes effective efforts to draw on the respective strengths, responsibilities, and interests of the two sectors to provide services to the public. ... Community Service Award
In addition to their professions, public employees often contribute to and improve their communities through volunteer efforts. The Community Service Award honors a program or project which has a significant impact on the community and is performed either as a volunteer effort by current public employees, by a non-profit group whose member are primarily public employees, or by a group of retired public employees. ... Program Summary: explaining why this program deserves to win an award of excellence. ... Quality of Service: Describe the quality of services provided, emphasizing the contributions and achievements of the employees. ...
The Award Examination is based upon performance excellence criteria. ... The Award Examination is designed not only to serve as a reliable basis for making Awards but also to permit a diagnosis of each applicant’s overall quality management. ... Increased quality of life of Americans
c. More cost effective government programs or services
Application of the award for those that do and do not apply
For many awards the single most important reason for entering is the publicity that winning can bring. ... For others, it may be the widespread application of a quality tool or the first time that the senior management team has done something in a concerted and informed way. ...
Award Winners
Winners exemplify the highest standards of public service in each of the eight categories and are nominated by their peer. ... The NICE Program was conceived and implemented to significantly improve the quality of life of all citizens residing within the city.
Approximate Word count = 2173
Approximate Pages = 8.7
(250 words per page double spaced)
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