WHAT DO YOU DO IN A CONVERSATION
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As we enter into difficult conversations we must first understand ourselves and the people that we engage into conversations with. In Difficult Conversations by Stone, Patton, and Heen gives us insight into ourselves allowing us to better interpret our own conversations and those of others. As we learn how to deal with, and change the ways we approach the three types of conversations we grow a greater grasp on conversations in general. The what happened, feelings, and identity conversation are broken down to help the conservationist have a more adequate and approachable conversation.
The what happened conversation is broken down by truth, intentions, and blame (9) assumptions that we make about most of our conversations. Many conflicts occur when we try to place blame (143). There are many siblings that blame their parents for many things, such as not being the favorite child. This blame only leads to greater conflicts between all people. The parents get mad and argue the point that the other child isn't their favorite. Yet the arguing, when disagreement occurs may seem natural, even reasonable, but it's not helpful (26)...