family business
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Family Business Dynamics Final Quiz
1. In class Dr. Ed Cox said that we cannot NOT communicate. Please explain.
This means that everything you do or say is communicating in some way. For example, if you don't communicate, it in fact is communicating. When you remain silent, you are expressing yourself not verbally but through your body language. Consequently, your tone of voice, facial expressions and so on affect the way you communicate. So there is always communication whether you think you don't communicate or do. This means that all behavior for example in a family business is being received as communication and is being interpreted in some way...