some principles in business conversation
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As a part of business activities,business conversation happends everday in busin
ess circle. Business conversation includes presentation,telephone call,meeting an
d negotiation etc. Apply to these different types of business conversation,there
are some important principles for effective business conversation,
First,preparation. Nomatter what type of business conversation,good preparation
is important. During doing preparation,we can know to whom we are going to tell,w
hy we are going to have the conversation,when and where to have it and what we ar
e going to tell. Then we can know the goal and agenda clearly and then we can mak
e the conversation effective. For instance,good preparation plays an important ro
le in negotiation. In preparation,the negotiators identify the issues and range o
f objectives for each issues. After setting own objectives,the negotiators have t
o assess other partys position which let them know the other partys likely re
actions and demands. It helps them to decide what strategy and style to adopt...