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10 General Problem Solving Questions

1. You need to help a user find the computer name for their workstation. One way is to right click you’re my computer icon and select the computer name tab. Another way is to click on your network places icon and then click view computers near me and you should se at least your computer. 2. You need to help a user list the IP they are using. They are locked out TCP/IP settings. Op sys is Win 95. Go into command prompt and type in ip/config and you ip address should appear. You could go into add and remove programs and remove the network icon and remove the network and reinstall it and see if that would let you go into tcp/ip settings. 3. When I open Netscape, the message “Netscape has performed an illegal operation…….. If you get this error then you might want to uninstall netscape and reinstall it.


Approximate Word count = 550
Approximate Pages = 2.2
(250 words per page double spaced)
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