Technical Writing--Usability Testing Memo
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Memorandum
To: Ms. Brown, Professor of English
From: Nicole Chidester, Student
Date: March 2nd, 2004
Subject: Usability Testing Memo
In this memo, you will find a description of the process that my group and I took along our road to completing our user-testing documentation. I will discuss the planning that we went through for our user test. You will be told of the steps it took to administer our test and finally produce the document. To conclude, I will go over the feedback that we received and analyzed, resulting in suggestions for editing and revision.
Planning and Design of User Test
Planning our user test was not very difficult. We knew what we wanted our outcome to be. We wanted our users to be able to post their resumes on the web by using Microsoft FrontPage. Simply enough, the three of us sat down in front of a computer and started spitting out an instructional list. After that was done, we read back through the list and made changes that we saw fit...