Communication in the medical proffesion
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When working with patients, communication skills are vital to ensure a good working relationship.
Some elements of care are not only quite complex and taxing to understand, unless you have specialist knowledge and experience. Health care professionals must convey information in a language that's clear and simple to understand, especially in hard, stressful situations. Information, when talking to patients should not be patronising or demeaning in anyway, it is best suggested talking to patients with a reading age of eleven, so that they can understand.
Poor communication skills are one of the top listed problems with the health care services. Professionals often overestimate a patient's knowledge of their medical problems. Patients need time to talk with health care professionals; most misunderstandings occur when a general practitioner, for example, rushes with one patient to see the next and causes a misunderstanding in the information given. When patients are discussing their problems, they need know that health care professionals are really listening to what they are saying, and likewise, health care professionals must talk clearly and concisely without using jargon, or making assumptions abut the patient. Health care professionals must think about the patients, they ay need to accept a patient may be angry about the helplessness they feel or at not being listened to.
In the course of a health care professionals career, they will encounter a diverse range of different people: bosses, colleagues, patients etc People come in all different types, not just physically, but behaviourally...