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Job Description
My job requires me to perform and contribute in the following areas:
Management
„« To supervise the daily operation of the Company to achieve maximum productivity so as to provide quality services to customers
„« To assist Chairman & CEO in decision making, problem solving
„« To handle, manage ad-hoc matters and special assignments such as to liaise with bankers in applying for banking facilities; to liaise with law firm in reviewing, formulating and regulating all Companyˇ¦s Documents to comply with the Regulations and Laws of HKSAR
„« To study, design, propose & implement Company/Office policy whenever necessary
„« To monitor the discipline of the office
„« To conduct Department Heads Weekly Meeting
Accounts
„« To ensure all financial accounts are produced promptly and effectively
„« To liaise with external audit firm on audit issues
Administration
„« To liaise with landlords on relocation and renovation issues of the Companyˇ¦s office/shop
„« To monitor the relocation and renovation progress of office/shop
„« To liaise with management offices on matters relating to the office premises whenever necessary
„« To evaluate and monitor the effectiveness of the security system
„« To liaise with service providers on the supply and maintenance of office systems, equipments etc
„« To liaise with service providers for any events or functions to be held by the Company
„« To scrutinize, distribute all incoming facsimile messages
„« To prepare all sorts of letters relating to this Department
Customer Service
„« To assist Operation Manager to handle, answer complaints and inquiries from members and other parties
„« To prepare all sorts of letters related to or requested by members
Human Resources
„« To study needs of resources, design recruitment advertisements & interview candidates
„« To monitor performance of all staffs; counsel problem staff, handle complaints, grievances from staff
„« To evaluate and monitor the effectiveness of staff appraisal system
„« To study training needs of staff, and design training sessions for them
„« To structure, design, write up and make amendment to Employee Handbook whenever necessary
„« To ensure all terms and condition as stated in Employee Handbook are followed by all staffs
„« To approve calculation of staff salary monthly
„« To approve staff MPF payment
„« To maintain complete and updated staff personnel files
„« To prepare all sorts of letters related to or requested by staff
„« To perform Keycard Administration
I. ...
„« To study with Senior System Analyst the need/area in improving/upgrading the Companyˇ¦s system
„« To study with Senior System Analyst the need of any new software application for the users in the Company to enhance their performance
„« To coordinate, formulate, monitor any new MIS project development
„« To receive daily backup tapes and monthly backup CD and maintain them at a safe location
ISO
„« To perform the role of Deputy Management Representative of the Companyˇ¦s ISO system
„« To maintain and ensure all operational procedures of the Company meet the ISO standard
„« To design and write up the Quality Manual
„« To publish and communicate Quality Policy to all staffs and members
„« To maintain the Quality Records Master-list
„« To coordinate, organize Internal Quality Audit
„« To prepare Agenda and take Minutes of Management Review Meeting
Marketing
„« To monitor the effectiveness of the processes in launching new products
„« To assist Directors in sourcing new products
„« To make inquiries to potential suppliers
„« To prepare business proposals to potential suppliers
„« To hold meetings with potential suppliers
„« To evaluate suppliersˇ¦ performance
„« To liaise, deal with difficult suppliers
„« To monitor, scrutinize the information uploaded to the Companyˇ¦s website to ensure their accuracy
„« To coach the graphic designer on designing product catalogue
„« To assist and provide guidance to sales coordinator, graphic designer whenever necessary
To evaluate my job with Heckmanˇ¦s model: ˇ§The Job Characteristics Modelˇ¨
Before I can redesign my current job, I need to know where its deficits lie with.
Approximate Word count = 2899
Approximate Pages = 11.6
(250 words per page double spaced)
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