The History of Uganda
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Problem Identification
The Rutledge Company is going through a modernization period; they are implementing a new software that is going to replace the job of many of the clerical staff. Therefore, that has greatly affected the staff morale. Complacency, lack of initiative, and complaining have accompanied the loss of morale. The firm has one additional problem, which is that managers also must determine how to motivate all the clerical staff for the remaining time that they will be employed and must also determine how to motivate some employees to use the new software.
Causes of the Problem
The company is downsizing. They are implementing a new software that will enable all management-level personnel to perform their jobs efficiently without the need for clerical support. That is causing a loss of morale among the employees.
Many of the clerical staff are long-term employees who are accustomed to how the company operated ten years ago, they perform only those aspects of their jobs that existed prior the introduction of the new software. Therefore, there is a difference between how the company and the employees want to perform the job.
Many of the clerical staff have not adapted to the new software or the other new programs that have been implemented...