Organisational behaviour
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Defining Organizational Culture
culture is customs and rights.
good managers must work from a more anthropological model.
Each org has its own way and an outsider brings his/her baggage as observer.
Understand new environment and culture before change or observation can be made.
1. Observe behavior: language, customs, traditions
2. Groups norms: standards and values
3. Espoused values: published, publicly announced values.
4. Formal Philosophy: mission
5...