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Tom Green
Browning needs to determine how best to motivate one of his problem people, Tom Green. Browning should clearly identify his targets for reducing cost through headcount (i.e., the bloated administration). Tom has been with White Cap for a long period and should be given time (perhaps, 6 months) to determine if his motivations align with Browning's goals for the division. If they do not, then Tom should self-select out. If he does not, Browning should let Tom go and hire someone strong willed and capable. The plan should include a way to identify the truly bloated areas and those employees contributing to the bloat. The company should move to produce an incentive plan that drives their employees to want to contribute to the company as opposed to feeling entitled as they do currently.
v Jim Stark
Culture starts at the top of an organization...